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209

COMMON QUESTIONS AND ANSWERS


Some common questions and answers about using New Deal software

System-wide and NewManager questions

Can I use my Geoworks Pro and Ensemble 1.0 & 1.2 documents with New Deal software

Yes, all of your old documents can easily be converted to the New Deal format. These older files can be upgraded manually in NewManager. Just select the file by clicking on it once, then choose Upgrade 1.x Document from the Utilities menu. You can use this procedure to upgrade your old NewWrite, NewDraw, NewDex, NewPlanner, Scrapbook, background and clip art files. See support document number 239 for more information.

When I try to upgrade my documents, I get the message, "Error Converting File."

You need to turn off the Read­Only attribute for files you want to upgrade. In NewManager, select the file, then choose File Information, Change Attributes from the File menu.

Can I use my New Deal documents with Geoworks Pro or Ensemble 1.2?

No. The format for New Deal documents is much more complex than the format of Pro and Ensemble 1.2 documents. For NewWrite documents, you can save them as ASCII text files using the export feature, then import them into Pro or 1.2's GeoWrite using the Insert from Text File option on the File menu.

What happened to the Welcome Screen that was in Geoworks Pro or Ensemble 1.2?

The Welcome Screen has been replaced by a "splash screen" which you see briefly when you enter your New Deal software. NewManager is the focus and desktop of New Deal software instead of the Welcome Screen.

How can I find my New Deal serial number?

In most cases, New Deal is no longer using the serial number system. Instead, you can give us your name or customer number to locate you in our database. If the software prompts you for a serial number, please contact New Deal customer service.

What happened to the Beginner and Intermediate workspaces that were in earlier versions of Geoworks?

Because the Beginner and Intermediate workspaces were completely different from the main NewManager screen, some users were confused when they switched to the Advanced workspace. Since NewManager offers access to complete file management functions and User Levels are available in each application, New Deal no longer includes the Beginner and Intermediate workspaces.

Without a Welcome screen, how do I get to the DOS Programs screen?

From the main NewManager screen, click on the button labeled DOS.

How can I start a DOS Program from within NewManager?

You can simply double­click on the DOS program's icon in NewManager or you can select Create Launcher from the Utilities menu to make a launcher for the program.

Can I use my old Geoworks fonts in New Deal software?

Copy the fonts from the GEOWORKS\FONT or GEOS20\USERDATA\FONT directory to the NEWDEAL\USERDATA\FONT directory. If the font already exists in your New Deal software, do not overwrite it. You may need to exit and re­enter New Deal before the added fonts are recognized.

What is the Desk Accessories folder for? It looks empty.

Applications you place in this folder are "always on top" of other open applications. You might find this useful behavior for the Calculator, NewDex, or other apps you frequently use. Simply move the application into this folder to make it an "always on top" application. If you decide you don't like this behavior, move it out of the Desk Accessories folder and back into the World directory.

What are these User Levels? Why do they keep changing back after I set them?

The User Levels are designed to ease the "learning curve" for beginning and intermediate users. Say you're a beginning spreadsheet user, but an advanced word processor: you can set User Level 2 in NewCalc and User Level 4 in NewWrite. If you want the new User Level to be permanent, you need to choose Save Configuration from the Options menu in each application.

How do I use my fax modem with New Deal software?

New Deal software offers direct support for the Complete Communicator fax modem. If you have another brand of fax modem, the Print­to­File feature may be able to generate files in a format you can use with your fax software. See document number 218 for more information.

How can I dial into America Online from New Deal software?

If you need a certificate number to establish an account, or if you need assistance signing on or need help with America Online's application, please contact America Online's customer service. If you can sign on and you need assistance, please visit the forum at keyword GEOS.

Can New Deal products be used to automate interactions?

No. Programs like HP New Wave will perform tasks like that (they have something called an "agent") but we do not. Also, some calendar programs can start up something automatically but NewPlanner cannot. A macro program is reportedly under development by a third party software company.

Can I print something directly from NewManager?

Yes. Select one or more document files and then press CTRL+P, or select Print from NewManager's File menu.

Do New Deal products support a network environment?

Yes. Our software is network aware. That means you can run it on a workstation attached to a network and will see the network drives. Netware, Lantastic, and LanManager are supported. Banyan vines and some other networks are not supported. A network version is now available that runs on the server.

What kind of mouse can I use with New Deal Software?

There are 3 common types of mice: bus, serial and PS/2. The mouse must be 100% compatible with Microsoft, Logitech or Mouse Systems.

How much memory will New Deal software take up when I'm running a DOS application from a launcher?

It varies slightly depending on your system. About 2.7K.

Scrapbook

How do I scale graphics and clip art? I used to do it in Scrapbook, but "Copy at View %" isn't there now.

You can scale images in either NewWrite or NewDraw now. Just paste the Scrapbook page into NewDraw and use the Scale option under the Transform menu. Or paste it into NewWrite and resize it by dragging one of the handles on the graphic. If you hold the Shift key down while dragging, the graphic will scale in proportion.

NewDraw

How do I fuse and defuse objects?

Fuse and Defuse have been replaced by Group and Ungroup in the Arrange menu. Group and Ungroup work in exactly the same way as Fuse and Defuse. Note that Group and Ungroup are only available if you are at User Level 2 or above.

I moved an object off the screen. How do I get it back?

In New Deal software, it is possible to move graphic objects completely off the screen, because you no longer have to click on the object to drag it as you did in earlier versions. Now you can move any selected object by holding down the right mouse button and moving the mouse in any direction. If you drag an object too far in any direction, it will go off the screen and you will have to drag in the opposite direction to get it back. If you've already de­selected the object, choose Select All from the Edit menu. Then de­select all of the objects you can see, one at a time, by clicking on them while pressing the CTRL key. Now drag the mouse while holding the right mouse button. The remaining selected objects (which were off screen) will be moved back into view. Also, you might temporarily enlarge your Page Size to help locate the object.

NewFile

How do I create a new database? All I can do is open an existing file or template.

You need to change to User Level 3 or 4 before you can start a new NewFile database.

NewWrite

How do I set tabs?

Simply click on the ruler with the left mouse button. A left­aligned tab marker will appear at the position you clicked on. To change the tab to a different alignment or to make it a "dot leader" tab, double­click on the tab (or choose Tabs from the Paragraph menu). The Tab Attributes dialog box will appear, where you can set the attributes or position of any tab.

How do I import an ASCII text file?

Choose New/Open from the File menu. Click on the Import button. In the Import File dialog box, select ASCII for file type. Select the directory path and filename in the File portion of the box, and click on Import to import the file, or open the file in Text File Editor and copy/paste the text into NewWrite.

The INSert key isn't working anymore. How do I enable it?

Launch Preferences and click on the Look and Feel button. In the section headed Overstrike Mode, click on Via Insert Key.

What happened to Save As under the File menu?

This option is only available under user levels 3 and 4. Choose Change User Level. To make this the default User Level whenever you enter the application, choose Save Configuration from the Options menu.

Can I print from small files like ASCII files?

Yes, you can print from the Text File Editor or import to NewWrite and print from there.

Can I increase the spacing between letters in NewWrite my document? Yes, you can increase the character spacing (typically called "manual kerning"). Just choose Character Spacing.

Importing and Exporting files

Why does each application have different formats listed for import/export?

Some formats are only appropriate for one type of application. For example, NewWrite is text­based, so it's difficult to export NewWrite files in spreadsheet or graphics formats. You can always copy information from one application to another to try to expand your export options.

Why won't some of my files import?

How do I import a file?

Under the File menu, choose New/Open. Click on the Import button.

How do I export a file?

Under the File menu, choose Other. From the Other menu, choose Export document.

How do I import my Quattro Pro spreadsheets into NewCalc?

Open the file in Quattro Pro and save it again using the WK1 or DBF file name extension. Once the file is in WK1 or DBF format, you can import it directly into NewCalc.

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