(your street city) (date) (name state city) Dear ____ (name): Thank you for sending us your order of _____, l9__ (date) for ____ (company's) _____ (product). As you may recall, we had a great deal of difficulty collecting payment for your last purchase. As a matter of fact, your account had to be turned over to _____ (name of collection agency). Of course, we know that times and conditions change and, therefore, we should not be concerned. However, we would appreciate your sending us a few current credit references and a recent statement of your financial condition. If you are in a hurry for the ____ (product), please send us a cheque for ____ (amount of money). We will then promptly deliver your ____ (product). Thank you again for considering us and we look forward to hearing from you soon. Cordially yours, (name) (title)